Please read carefully
All holidays on this website are operated by Walkingjersey.com which is part of Zamgap Adventures. (‘the company’) and are sold subject to the following conditions:
Your Holiday Contract
The contract is between the company and the client, being any person travelling or intending to travel on a tour operated by the company. The contract, and all matters arising from it, is subject to English Law and the jurisdiction of the English Courts. No person has any authority on the company’s behalf to vary these booking conditions. The service to be provided is/are the tours referred to in the booking form.
To secure your booking
The Company or their agent requires a completed booking form and signed by all those who wish to travel. This form should then be returned to the company or its agent with a non refundable deposit of 10% of the tour price. Clients booking by telephone,on the web site, by e-mail, telex or fax will be deemed to have read the booking conditions:
a) they have read and accepted our Booking Conditions and general information pages, contained in our brochure and on our website.
b) they appreciate, on behalf of all the people included in their booking the risks involved in adventure travel.
c) they or anyone else on their booking does not ( or has ever suffered) from any pre-existing medical condition which may prevent them from actively participating in the tour.
d) the person signing, or being deemed to sign, the attached booking form (which incorporates these terms) warrants that he/she has full authority to do so on behalf of all persons whose names appear thereon, and confirms that all such persons are fully aware of and accept these conditions.
A Booking is accepted and becomes definite only from the when the company send a confirmation
Invoice. It is at this point that a contract between the company and the client comes into existence. Before your booking is confirmed and a contract comes into force the company reserves the right to increase or decrease brochure or web site prices. The company or their agents reserve the right to decline any booking at their discretion.
Payment of your holiday
The balance of all monies due, including any surcharges applicable at that time, must be paid to the company or their agents no later than 56 days before departure. In the case of non-payment of the balance by the due date the company reserves the right to cancel your booking and cancellation charges will apply. The agent on the company’s behalf holds any monies paid by you to a travel agent for tours operated by the company.
If you change your booking
a) An administration fee of £40 per booking plus any additional cost incurred will be charged if a confirmed booking is changed or transferred to a different date or tour, up to 56 days prior to departure. Thereafter all charges will be treated as cancellation and subject to the charges below. Changes are subject to availability.
b) If a client is unable to travel, in certain circumstances which the company considers reasonable, the booking may be transferred to another suitable person, however the tour arrangements must remain the same and will only be allowed if all suppliers (e.g. airlines etc.) agree to accept the name change. If a transfer is allowed an administrative charge of £40 per person will be made if the company is advised up to 56 days before departure or £100 per person if less than 56 days before departure, plus any extra charges levied by suppliers.
If you cancel your booking
(the cancellation charges will be expressed as percentage of total tour price, including surcharge, as shown below)
c) 56 and more days before departure
retention of deposit
d) 55-42 days before departure – 40%
e) 42-28 days before departure – 75%
f) Cancellation less than 27 days before departure: 100%.
In addition to the above cancellation fees, the full insurance premium is also payable in the event of a cancellation. It is strongly recommended that full insurance be taken out,
Cancellation of a tour by the Company
The company reserves the right to cancel a tour if
we are forced to do so by unusual or unforeseeable circumstances, such as flight cancellations, war, civil or political unrest or what is known as ‘force majeure’. Or if the minimum number of bookings needed to operate the tour is not met. (All tours are subjected to minimum numbers). In the latter case, we will advise you of the cancellation no later than 6 weeks before the departure date. If we cancel your tour we will try to offer an alternative tour: If this is not acceptable to you, we will refund all tour costs, but we will not be liable to refund you for any incidental expenses that you may have incurred as a result of your booking, such as visas, vaccinations or flights or for compensation.
Tour Participation, Flexibility and Risks
Clients agree to accept the authority and decisions of the company’s employees, tour leaders and agents whilst on tour with the company. The clients must at all times comply with the laws, customs, foreign exchange and drug regulations of all countries visited. Failure to comply with the above or should the client interfere with the well being of the group then the tour leader or company agent may order the client to leave the tour without recourse to any refund.
Clients must be aware that their booking is accepted on the understanding that they realizes and acknowledges that the nature of these tour are adventurous and the possible risks inherent in adventure travel and that they undertake these tours, treks or expeditions featured in our programmes at their own volition. Such risks include personal injury, disease, loss or damage to property, inconvenience and discomfort. The whole philosophy of this type of travel is one, which allows alternatives and a degree of on-tour flexibility. The outline itineraries given for each tour must therefore be taken as an indication of what each group should accomplish, and not as a contractual obligation on the part of walkingjersey.
It is understood that the route, schedules, itineraries, amenities and mode of transport may be subject to alteration without prior notice due to local circumstances or events which may include sickness or mechanical breakdown, flight cancellations, strikes, border difficulties or political disputes, climate or other unforeseeable circumstances
A fundamental condition of joining any of our tours described in the brochure that you accept this flexibility, and acknowledge that delays and alterations to the schedule and their results such as inconvenience, discomfort, or disappointment are possible.
Optional extras
Optional extras do not form part of the contract and it should be understood that any assistance given by the tour guide or company representative in arranging such optional extras does not render the company liable for such optional extras.
How to book
Make sure- before you book a tour that you have read the description and the dossier/ fact sheet carefully. Then- Fill in the booking form and send it to us – enclosed should be your £200 deposit per person + your insurance premium (if you need it). Or Book and pay your deposit on line If your booking is directly with walkingjersey please make your cheque payable to: Walkingjersey
Late Booking
If your tour is less than eight weeks away, always phone to check availability. Full payment is then due on booking.
Confirmation
Your booking will normally be confirmed in a week, or a day by email and with your confirmation will come full pre departure information and what to take etc.
Final Payment
The final balance is due eight weeks before departure: the date due is on your invoice and we do not send reminders!!!
Credit Cards
We do not accept Visa, Mastercard,Connect, Delta and American Express. For all deposits and final Payment we prefer payment by cheque.